PRIVACY POLICY

Effective Date: August 12, 2026

Hayes Valley Farms respects your privacy and is committed to protecting the personal information you choose to share with us.

This Privacy Policy explains how information may be collected, used, and protected when you visit the Hayes Valley Farms website, contact us, submit a form, make an inquiry, sign up for communications, or otherwise interact with our website or services.

Depending on how you use our website, we may collect information that you voluntarily provide, including:

• Your name
• Email address
• Telephone number
• Mailing or billing address
• Information submitted through contact forms or inquiries
• Order, reservation, registration, or transaction information, if applicable
• Any other information you voluntarily provide to us

Our website or website service providers may also automatically collect limited technical information, such as your IP address, browser type, device type, referring website, pages visited, and general website usage information.

We may use information collected through our website to:

• Respond to questions, requests, or inquiries
• Provide products, services, information, or requested assistance
• Process transactions or registrations, if applicable
• Communicate with customers and website visitors
• Send updates or marketing communications when you have chosen to receive them
• Improve our website, services, and customer experience
• Maintain website security and prevent fraud or misuse
• Comply with applicable legal obligations

We do not sell personal information to third parties.

We may use trusted third-party companies to help operate our website or provide services, such as website hosting, payment processing, email communications, analytics, forms, shipping, or other business functions.

These providers may receive information only as reasonably necessary to perform the services they provide.

Third-party websites, payment processors, social-media platforms, or other services linked from our website may maintain their own privacy policies. Hayes Valley Farms is not responsible for the privacy practices of independently operated third-party websites or services.

Our website may use cookies or similar technologies to help the website function properly, remember visitor preferences, understand website traffic, improve performance, or provide other website features.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect how some portions of the website function.

If purchases or payments are available through our website, payment information may be processed by a third-party payment processor.

Hayes Valley Farms does not intentionally store full credit-card numbers or other complete payment-card credentials unless specifically necessary and lawfully permitted.

We take reasonable steps to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or electronic storage system can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records, resolve disputes, enforce agreements, or comply with legal obligations.

Our website is intended for a general audience and is not designed to knowingly collect personal information from children under 13 without appropriate parental or guardian consent.

If we learn that personal information from a child under 13 has been collected in circumstances requiring parental consent, we will take appropriate steps to address or delete that information.

You may contact Hayes Valley Farms to:

• Ask what personal information you have provided to us
• Request that inaccurate information be corrected
• Request deletion of information when appropriate
• Ask to stop receiving marketing emails or other optional communications

Certain information may need to be retained when required for legitimate business, transactional, recordkeeping, or legal purposes.

Hayes Valley Farms may update this Privacy Policy from time to time as our website, services, or legal requirements change.

Any updated policy will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or how Hayes Valley Farms handles personal information, please contact us through the contact information provided on our website.

Hayes Valley Farms
© 2026 Hayes Valley Farms. All rights reserved.